Right of Withdrawal

Cancellation policy

Right of withdrawal

You can cancel your contract declaration within 14 days without giving reasons in any form (e.g. by letter, fax, e-mail) or - if the goods have been delivered to you before the deadline - also by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 para 1 and 2 EGBGB and our obligations under § 312g para 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period.

The revocation is to be addressed to:

Company: Heinrich Eggersmann Futtermittelwerke GmbH

Management: Heinrich Eggersmann

Street: Bruchweg 11

Postcode, Place: D-32699 Extertal

fax: 0049 (0) 5751/179319

e-mail: info@eggersmann.info

Internet: www.eggersmann.info


Consequences of withdrawal

In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived (e.g. interest) surrendered. If you are not able to return or surrender the received services and benefits (e.g. advantages of use) or only partially or in a deteriorated condition, you must compensate us for the value. This can lead to the fact that you must nevertheless fulfil the contractual payment obligations for the period until the revocation. For the deterioration of the item and for any use made of it, you must only pay compensation if the use or deterioration is due to handling of the item that goes beyond the inspection of the properties and functionality. By "testing the properties and functionality" we mean the testing and trying out of the respective goods, as it is possible and usual in a retail shop.


Items that can be shipped as a parcel are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods. Goods that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

Click here to download a sample recall form.

End of the revocation instruction